Privacy Policy

As an Australian company, we are bound by the requirements of the Australian Privacy Principles (APPs) set out under the Privacy Act 2014 and Data Protection Act (2014).

For further information, please visit the Office of the Australian Information Commissioner website (

By providing us with personal information you consent to our use in accordance with this policy. Please see the contact details below if you have any queries or wish to discuss this policy further. We are a medical transcription service provider and for that matter, we collect and hold personal information for transcription (audio to text). We need certain necessary personal information including name, date of birth, telephone number, street address, postal address, email address, marital status, previous and current medical history including medications.

All employees sign confidentiality and non-disclosure agreements. All data servers are properly password protected. All files are deleted from the system upon completion of successful delivery. We audit all the systems to ensure no storage of data. MTScribe Australia continually ensures that Privacy, Confidentiality and Security measures are strictly maintained. These processes are in-line with the requirements of the Health Records Act 2001 and its underlying Health Privacy Principles, as well as the Australian Privacy Principles (APP’s) and the Data Protection Act. For more information on our privacy policy, please contact us today.